Terms & Conditions

Welcome to Just Desserts Winder. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when interacting with our business.

 

1. General Information
Just Desserts Winder (“we,” “our,” “us”) provides baked goods, custom desserts, and related services. These Terms apply to all website visitors, customers, and anyone who interacts with our products or services.
By using our website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

 

2. Products & Services
•     All items are baked fresh and may vary slightly in appearance, color, or decoration.
•     Custom orders are created based on customer requests, but artistic interpretation may result in minor variations.
•     We reserve the right to modify, discontinue, or update products at any time.

 

3. Pricing & Payment
•     Prices listed online or provided during ordering are subject to change without notice.
•     Payment is required at the time of ordering unless otherwise arranged.
•     Custom cakes and large orders may require a non‑refundable deposit.
•     We reserve the right to refuse or cancel any order at our discretion.

 

4. Order Processing
•     Standard orders typically require 24–48 hours.
•     Custom cakes and large orders may require 3–7 days of advance notice.
•     Rush orders may be accepted depending on availability and may include additional fees.

 

5. Cancellations & Refunds
All cancellations, refunds, and order changes are governed by our Refund & Cancellation Policy.
By placing an order, you acknowledge that most items are non‑refundable due to their perishable nature.

 

6. Pickup & Delivery
•     Pickup times must be honored to ensure product freshness.
•     Delivery availability depends on location, schedule, and order size.
•     Once an order leaves our shop or is delivered to the provided address, we are not responsible for damage, melting, or improper storage.
•     Missed pickups are non‑refundable.
For full details, please refer to our Shipping & Delivery Policy.

 

7. Allergies & Dietary Restrictions
•     Our products are made in a kitchen that handles common allergens, including dairy, eggs, wheat, nuts, and soy.
•     We cannot guarantee that any product is allergen‑free.
•     Customers are responsible for notifying us of any allergies before placing an order.

 

8. Website Use
By using our website, you agree not to:
•     Use the site for unlawful purposes
•     Attempt to disrupt or interfere with website functionality
•     Copy, reproduce, or distribute website content without permission
All content on this site—including text, images, logos, and designs—is the property of Just Desserts Winder.

 

9. Limitation of Liability
To the fullest extent permitted by law, Just Desserts Winder is not liable for:
•     Allergic reactions
•     Damage after pickup or delivery
•     Dissatisfaction based on personal taste
•     Losses resulting from website downtime or errors
•     Issues caused by incorrect information provided by the customer

 

10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 

11. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.

 

12. Contact Us
If you have questions about these Terms & Conditions, please contact us. We’re always happy to help.